Fashion Experiences for the style-conscious guy
YD

YD is a staple to the Australian menswear industry, from small beginnings in 1996 to becoming an integral part of Retail Apparel Group (RAG) YD has grown to over 100 stores nationwide.

Inspired by key trends around the world, delivering affordable, sharp fashion to the style-conscious guy. They'll give you the confidence to go from desk to dancefloor and believe every night should end with a good story.

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YD
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YD
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YD
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YD
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YD
CHALLENGES
Streamlining In-Store Purchases and Customer Touchpoints
01

The objectives of the yd. Website redesign is to ensure a frictionless customer experience, supporting the cross-channel nature of consumer journeys.

02

YD would like to lead the men’s apparel sector in terms of omnichannel retailing and growing the business via online penetration.

03

The previous website was very category driven and based on ERP systems and was outdated in terms of commerce functionality which lacked the ability for click-and-collect options

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YD
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YD
STRATEGY
Implementing an Effective Omnichannel Strategy and Solution

YD needs to bridge the gap between physical & online stores to create a seamless omnichannel experience. The new e-commerce platform needed to find ways to support numerous promotional activities, create opportunities to upsell towards customers & showcasing trending looks which promotes new content as the site hero.

By building a seamless omnichannel experience for both online & offline customers, RAG would be able to leverage this framework and extend it for their other brands - creating unique e-commerce platforms whilst maintaining simple similarities.

EXECUTION
Bringing the Value of Design Thinking into the Picture
01

eWave worked alongside RAG to address all their concerns about taking revenue from instore to online and how we could work to build the two revenue streams simultaneously.

02

This design-only engagement allowed eWave to focus on the UX/UI components for a headless solution without being limited by technology, working alongside RAG’s development team we we’re able to generate concepts to accommodate all their needs.

03

Among a range of transformative digital solutions, eWave delivered:

  • A headless solution with a large focus on content, running multiple promotions and simplifying the buying journey for each user.
  • Accessible & functional UI design components to build pages and increase the scale of the ecommerce capability.
  • A grouped product solution, allowing the YD team easily bundle products and sell them at a discounted rate, levering full looks shot in content to be sold easily & seamlessly on the website.
Result
Taking Customer Experience Up a Notch

Customer Insights & In-Store Experience

Editorial Showcase design aesthetic

New Click & Collect Experience Journeys

Unlock faster online growth for your brand