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IOC Engineer (Infrastructure Operations)

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Manila, Philippines

Managed Support

Globant’s Commerce Studio helps organizations create best-in-class commerce-enabled experiences, with engineering and design at its core. The goal is to meet the demands of tomorrow's customers, leveraging long-standing expertise with large and complex commerce transformations in both B2B,  B2C and D2C domains.

As an award-winning partner of enterprise-class platforms: Salesforce Commerce Cloud, Adobe Magento Commerce, and other API first, Headless Commerce surround solutions, we help clients create a competitive advantage with commerce at its core. 

Our mission is to empower companies to succeed and thrive in the ever-changing digital landscape by building best-in-class future-ready digital commerce solutions globally.

THE ROLE

  • Manage and maintain network infrastructure, including HP/Aruba switches, access points, and Palo Alto SD-WAN
  • Administer and optimize cloud resources within Azure, Oracle Cloud, AWS, and Alibaba Cloud, ensuring cost-efficiency and scalability.
  • Ensure the availability and performance of databases including Oracle, DB2, MS SQL Server, and MySQL.
  • Perform routine maintenance tasks, including system upgrades, patching, security configurations, and equipment monitoring using cloud-native and on-premises tools.
  • Identify and troubleshoot infrastructure issues, implementing solutions to maintain uptime and performance..
  • Manage and administer Windows Server, Oracle, Ubuntu, and other Linux-based systems.
  • Collaborate with IT teams across other disciplines to ensure smooth integration and problem resolution.
  • Document procedures and maintain accurate records of all activities.
  • Stay up-to-date on the latest technologies and best practices in the field.

THE CANDIDATE

  • 3+ years of experience as an Infrastructure Operations Engineer.
  • Experience in cloud computing concepts (Oracle Cloud, AWS, Azure, Alibaba Cloud).
  • Foundational understanding of networking, including HP/Aruba with Palo Alto-SD-WAN;  CCNA level knowledge.
  • Proven skills in managing and troubleshooting databases like Oracle, DB2, MS SQL Server, and MySQL.
  • Strong experience with Ubuntu, and other Linux-based systems.
  • Knowledge, deployment, and CI/CD practices.
  • Strong experience with Windows Server environments.
  • Experience with server patching and Level 2 support for large-scale infrastructure.
  • Knowledge of global security frameworks and standards like CGMP, HIPAA, CIS, NIST, FIPS is a plus.
  • Knowledge of service management frameworks such as ITIL utilizing ServiceNow is an advantage
  • Excellent communication, collaboration, and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Leadership Skills

THE BENEFITS

✔Multiple learning opportunities and Professional Certification Programs

✔Working as a part of a Global team in a Multicultural Environment

✔Gifted Birthday Leave

✔Rewarding Compensation Package

Dare to be different!

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What Our Team Says

We're able to build long-term trusted partnerships with our clients, because we build long-term trusted relationships with our team members.

Daniel Day | eWave