As a global leader in the hobby industry, HobbyKing was uniquely challenged with the complexities of accepting orders across international markets and fulfilling from multiple warehouses. Partnering with eWave, HobbyKing set out to streamline ordering regardless of a customer's global location, enhancing the flexibility and convenience of the brand experience.
Loyal customers are integral to the HobbyKing brand. Today, their online experience is a catalyst for their success. A result of their partnership with eWave, Hobbyking saw a leap of 12% in payment acceptance, and now easily integrates with global payment methods. Also, with automatic order splitting and routing, backend systems are automated to simplify processes for fulfillment teams.