Globant’s Commerce Studio helps organizations create best-in-class commerce-enabled experiences, with engineering and design at its core. The goal is to meet the demands of tomorrow's customers, leveraging long-standing expertise with large and complex commerce transformations in both B2B,  B2C and D2C domains.

As an award-winning partner of enterprise-class platforms: Salesforce Commerce Cloud, Adobe Magento Commerce, and other API first, Headless Commerce surround solutions, we help clients create a competitive advantage with commerce at its core. 

Our mission is to empower companies to succeed and thrive in the ever-changing digital landscape by building best-in-class future-ready digital commerce solutions globally.

THE ROLE

• Research and targeting - Search for the right target prospects per account/contact profile and segment to lists per industry and per topic of interest in the lead generation platform. 
• Lead funnel and status management - Plan cold approach per industry accounts, lead stages and development (multiple touch points from cold to hot phases), implement and track.
• Outbound/AB Prospecting
  • Qualify marketing leads through outbound calls, emails and Linkedin outreach based on lead funnel, by finding out business requirements/challenges where eWave can help 
  • Verify the right contacts in the buying team
  • Book appointments with marketing qualified prospects for sales team to further qualify
  • Record outbound call history and lead response in detail.
  • Update leads’ status post appointments (classify hot, warm, and cold leads based on their need, budget, and decision-making capabilities) and further nurture via multi-touchpoint channels in the lead funnel 
  • Email company profile, product/service literature, case studies, other campaign materials to prospects.
  • Ensure prospect follow-up all the time.
  • Respond to prospect inquiries and resolve.
  • Refer customers’ needs or inquiries to sales and marketing 
  • Assist and support in handling prospect requests and needs.
• Database Management - Create, maintain and ensure database is segmented, cleansed, updated with complete information, and all activities per contact are tracked

THE CANDIDATE

• Proven experience as Lead Generation Specialist or other Sales/Customer service role
• Proficient in English
• Excellent communication and interpersonal skills - verbal and written. Has a flair for engaging people in conversations, inquisitive and knows how to build rapport with prospects.  
• Ability to learn about products and services and describe/explain them to prospects
• Good knowledge of relevant computer programs (e.g. CRM & lead gen software) - Candidates with experience in Hubspot and Zoominfo are preferred. 
• Has the patience and ability to engage customers in conversation.
• Cool-tempered and able to handle rejection
• Quick learner, easily adaptable, agile and a problem solver

THE BENEFITS

✔Remote Work Opportunities with ultra-flexible working culture

✔Semi-Annual Performance Review, 360 Feedback,  and Individual Growth Roadmap

✔Multiple learning opportunities and Professional Certification Programs

✔Working as a part of a Global team in a Multicultural Environment

✔Unlimited Paid Annual Leave (after first 12 months of employment) 

✔Gifted Birthday Leave

✔Rewarding Compensation Package

Dare to be different!