Our team of dedicated project delivery and production professionals work together every day, leading the industry and shaping the future of commerce. We are looking for a determined Senior Project Manager to help us as we continue on this exciting journey.
Specialists in industry disruption, eWave is an independent digital transformation agency with commerce at its core. Using service design thinking, we have an unwavering commitment to delivering experience-driven digital reinvention that inspires deeper relationships between brands and their customers.
Partnering with brands such as Nike, Canon, Coca-Cola Amatil, and Nestle, we work on some of the most exciting and innovative digital projects in the APAC market.
Our team is our strongest asset, and together, we’re reimagining consumer needs using methods that bring our clients closer to their customers than ever before. We’re thinkers, we’re creatives, we’re technologists, and we’re looking for people to join us on our journey.
You will be responsible for overseeing enterprise-level Digital Commerce projects from inception all the way through to launch. You will coordinate and collaborate with cross-functional teams to create exceptional commerce experiences while delivering on time and on budget.
The ideal candidate will possess strong organisational and problem-solving skills, and a passion for applying their expertise to help companies take the next step in their digital transformation.
- Overall accountability for project profitability and timeline
- Proactively manage client communications and expectations to ensure client satisfaction in partnership with internal teams
- Define and scope client requirements and deliverables
- Create and maintain detailed project plans
- Collaborate with internal teams and client stakeholders to creatively solve problems and brainstorm solutions
- Coordinate tasks, assign appropriate resources, and ensure task completion
- Identify risks, threats, or opportunities that could impact the success of the project, notifying the team and escalating issues when appropriate
- Identify deviations between project scope and desired deliverables, initiating change requests as needed
- Control quality by reviewing deliverables prior to client presentation; enhance internal and external deliverables/documents as needed; suggest process improvements as appropriate
- Establish a deep understanding of the client's business, processes, and procedures and apply that knowledge to affect the project's success
- Ensure the use of best practices and applies lessons learned from previous projects; share findings with other project management team members
Skills & Requirements
- Minimum of 5 years of working in a technology focused delivery environment, with experience across enterprise level software implementation projects (eCommerce, ERP, CRM or similar)
- Proven experience in managing teams of 10+ people and in working cross functionally across an organisation
- Ability to prioritise and to manage the expectations of a diverse customer base consisting of both
- Strong collaboration skills
- Strong oral and written communication skills, including excellent presentation skills
- Outstanding attention to detail and adherence to deadlines
- Ability to work effectively, both independently and as a member of a team
- Ability to handle multiple tasks in a fast-paced environment
- Ability to think outside the box while identifying problems and developing creative solutions
- Strong knowledge of project management and development toolsets
- Strong negotiation skills
Benefits and Perks at eWave
- Flexible work arrangements
- Health & Wellness Initiatives
- Gifted Day of Birthday Leave
- Staff Referral Scheme
- Generous Long Service Gifts
- In-House Cultural Programs
- Lunch Catering
- Continuous Training, Certifications, and Learning Opportunities
- Sponsorship of Attendance at International Events