Retail: Hobbyking

the challenge

How could HobbyKing provide a

streamlined customer experience

regardless of their customers’

global location?

As a global leader in the hobby industry, HobbyKing was uniquely challenged with the complexities of accepting orders across international markets and fulfilling from multiple warehouses. Partnering with eWave, HobbyKing set out to streamline ordering regardless of a customer's global location, enhancing the flexibility and convenience of the brand experience.

The Strategy

Reengineer HobbyKing’s technology

infrastructure to streamline the

commerce experience

With a goal of strengthening their payment strategy and further enhancing their hold on the market, eWave worked closely with HobbyKing to produce a digital roadmap to guide their reinvention. With streamlined ordering and fulfillment at the heart of the strategy, eWave set out to orchestrate the most engaging customer experiences in the market.