Overview

Watch the recording of the live event featuring our special guest panelists Amit Khanna, SVP and GM, Health and Life Sciences (Salesforce), Dr. Geeta Nayyar, M.D., MBA, SVP & Chief Medical Officer (Salesforce), Jodie Monahan, Product Delivery Manager (Cochlear) and Trevor Richey, Global Head of Sales & Marketing (eWave).

Highlights:

▪ The COVID-19 pandemic has encouraged healthcare to be more digital, convenient, and personalised.

▪ Healthcare’s future is omnichannel; it’s crucial for healthcare businesses to bridge the physical and digital experience for consumers, physicians, patients and other personas.

▪ Taking personalisation and building a connected journey is key to embracing digital transformation in healthcare.

▪ Access to care, customer engagement, and automation are the primary foundations for making product investment decisions in the health and life sciences industry.

▪ Technologies, such as customer data platform (CDP) and data analytics can drive our healthcare system forward, improve communication and customer satisfaction.

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Amit Khanna
Salesforce
Amit Khanna
SVP and GM, Health and Life Sciences
Dr. Geeta Nayyar, M.D., MBA
Salesforce
Dr. Geeta Nayyar, M.D., MBA
SVP & Chief Medical Officer
Trevor Richey
EWAVE
Trevor Richey
Head of Sales – Global
Jodie Monahan
Cochlear
Jodie Monahan
Delivery Manager

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