To personalise a subscription based business using sophisticated systems and automated workflows
BoxyCharm is a leading subscription based beauty box in the US. Since its launch, Boxycharm has been rapidly growing and came to eWave to help them automate their processes to provide market leading services to their customers.
Being on Magento.2.1, Boxycharm had big goals to increase the number of products they deliver as well as increase user loyalty amongst their ‘charmers’. We were tasked with the challenge of finding systems that integrate with Magento to improve the experience with a focus on personalised and flawless processes across logistics, finance and CX.